• Find us on Facebook
  • Follow us on Twitter
  • Connect with us on LinkedIn
  • Watch our YouTube Channel
  • ShoreTel Authorized Champion Partner
  • Avaya Gold Business Partner
1-860-668-5285

Services

At Hilltop Technologies we custom design our services to help you complete your projects in a timely & efficient manner and are committed to delivering the best all-around value in high-tech communications services. Through reliable network operations, combined with a highly trained technical support staff, and a strong commitment to quality customer care, we provide a variety of products and services tailored to meet the communications needs of our clients.

Hilltop Technologies offers a suite of solutions designed to meet your growing business needs.

Hilltop Financial Services

Hilltop Financial Services offer competitive leasing and rental programs for customers wishing to either rent or lease their Hilltop products. With Fair Market Value purchase options or 1.00 buyout leases, Hilltop can preserve your cash and keep your monthly payments low. You don’t have to postpone or delay putting the latest and best equipment to work for you. Leasing offers you the productivity of the technology you require while meeting cash flow needs. Lease payments are fixed and allow you to pay for today’s equipment with tomorrow’s dollars as you earn them. Leasing is a proven way to conserve capital while acquiring needed equipment. Leasing through Hilltop Financial Services does not tie up existing credit lines. Hilltop Financial Services can customize a lease plan that will fit in to your budget needs.

Hilltop Maintenance Services

With Hilltop Maintenance, you will be protected directly by Hilltop Technologies.

Hilltop utilizes an online service ticketing process to ensure quick, reliable, and satisfactory responses and repairs to your telecommunications system(s). Our service contract offer includes labor, on-site and remote, as well as parts replacement. Many of our customers choose this option for maintaining their systems.

Hilltop Enhanced Maintenance Program with selected Avaya IPOSS coverage provides customers with diagnostics and troubleshooting performed by a Hilltop Engineer with resolution coordinated with the Avaya team.

Additionally, optional UP – Unlimited Programming with selected Avaya IPOSS coverage provides our clients with remote programing during regular business hours.

Avaya SA Support

Many of our Avaya clients look to Hilltop to manage their complex and confusing maintenance contracts directly with Avaya. Whether you need maintenance for your Avaya IP Office or Avaya Aura, Hilltop can fully manage your contract and can even take the first service call on your behalf.

ShoreTel Support

Hilltop offers full support to our ShoreTel clients including troubleshooting and remote and on site capabilities. Our ShoreTel support contracts include all software break fix issues, hardware maintenance and Software upgrades on an annual basis.

Infinitum Hosted Solution

Infinitum Hosted Solution from Hilltop Technologiesis a turn-key solution with a per-seat monthly subscription for full-hosted IP phone system features, functionality and services. Subscribers benefit from not having to incur any capital business expenses for equipment and software, and can focus capital expenses and internal IT resources on core business objectives.

Network Carrier Services

Now you have one source for voice, data, PRI, SIP and IP telephony solutions. Hilltop has partnered with the nation's top service providers to offer and deliver carrier services solutions to our clients.

Project Management

Hilltop Technologies can provide qualified, experienced professionals to assist you with your voice and data communications projects on an as needed basis.

Our Avaya & ShoreTel trained professional service experts can assist you with:

  • Supervision and management of your voice and data communications equipment systems.
  • Full Project Management
  • Scheduling and project planning
  • Coordination and follow up with installation technicians
  • Call Center implementation, training and programming
  • Software assistance, world class routing
  • Coordination of end user training
  • System Administration training

At Hilltop we are committed to providing our clients with professional, experienced telecommunications experts to insure projects meet complete satisfaction. We are prepared to utilize the tools and systems your company has already invested in to enhance your productivity.

Enterprise Mobility

As the mobile workforce continues to grow, many organizations are facing skyrocketing mobile phone costs, especially for international calls. Many more are struggling to ensure that all workers are accessible while on-the-go - whether they're on the other side of the globe or simply on another floor of the building. The ShoreTel Enterprise Mobility solution extends voice and unified communications (UC) applications to a wide range of single-and dual-mode (Wi-Fi and cellular) mobile handsets including BlackBerry, iPhone and Nokia. This provides a fully converged device for both business and personal communications, allowing users to make and receive calls from both the enterprise and personal cellular numbers while automatically selecting the best network (Wi-Fi or cellular).

With ShoreTel Mobility’s use of AES-256 encryption, IT administrators can be assured that their mobile voice Communications are secure. Strong device- and user-level authentication with innovative digital certification, along with automatic initiation of application-layer SSL VPN for users outside the enterprise firewall, ensure robust security. And VPN is built in, so users never need to reauthenticate. With release 8, ShoreTel Mobility introduces virtualized ShoreTel Mobility Router, support for peer-to-peer video, and ShoreTel Communicator integration.

Avaya Gold Business Partner Infinitum Logo ShoreTel Authorized Partner