What the Death of the Landline Means for Your Business

DeathofLandlineIt’s hard to avoid the headlines when they are so glaring. “The end of copper wire landlines is near,” and “Within five years there will be no business landlines.” It’s just another movement in the IT world that your team will be tasked to bend with in order to stay upright in the ever-changing telecommunications ecosystem.

Sure, the headlines are a little dramatic and maybe a little hurried. Yes, we will eventually see a definite shift away from copper wires as we become more dependent on new technologies and the Internet. But will there be no such thing as a business landline in five years? Maybe. It will depend on many factors, and no one here is a fortune teller. For now, we make the changes we think will best poise us into the future.

One of those moves could be towards VoIP. Chances are, for medium to large businesses, this will be the best route to go considering the amount of lines and the base infrastructure they use. We’ve discussed VoIP upgrades in the past in several instances. Take our recent customer spotlight on Bay Path University, where significant growth was a stepping stone into replacing their copper wire lines with VoIP. Or our blog about preparing for VoIP Readiness, in which we compare the transition to VoIP to that of a long hiking excursion where every preparedness measure is critical.

For smaller organizations, or organizations with a large percentage of remote or mobile workforce, the move towards BYOD (Bring Your Own Device) could be your best bet. We’ve been talking about this trend for years, and at this point perhaps ‘trend’ isn’t the correct term anymore, as it’s here to stay despite its flaws. The BYOD movement allows employees to use their personal (or company-issued) devices as both their professional and personal devices. This has shown heightened productivity levels, allowing your workforce access to their business around the clock, during hours that previously were closed off to anything work-related. Work calls are routed right to their device allowing for more calls to be answered and greater efficiency. But it’s also come with its share of issues – including security precautions, work/home boundary-crossing, and other kinks that have had to be ironed out. The best bet is to set up a BYOD Policy prior to any implementation. This sets the stage for employees and upper management. Better yet, develop the policy and then slowly implement BYOD starting with the executive team and working its way down the ladder so that by the time the entire company has transitioned all issues have been worked out.

So does this all mean that tomorrow you should go around and start yanking the cords from the wall? No. We definitely suggest you don’t do that. But depending on your state’s pending legislation to lift the guarantee to wired telecommunication service, you may need to make changes sooner than later to prevent last minute, expensive upgrades to your infrastructure. Contact us today to make sure you are making the right moves for your business’s telecommunications future. We’ll assess your current infrastructure, make recommendations, and assist your IT department along the way with every implemented move. Give us a call!