Preparing Your Telecommunications for the New Year

As summer comes to an end and fall creeps in, it’s the perfect time to jump on the 2016 planning. Why wait for the end-of-year chaos when most companies deal with busy fourth quarters and the yearly wrap-up? On top of that, it’s not like we all get an extra month to plan for the year ahead – it starts on January 1st and there is no looking back. Being prepared for 2016 is crucial for a successful year!

Technologies are rapidly evolving to become more efficient and offer more capabilities and functions. Not taking advantage could be a missed opportunity. Often times, while businesses hold on for dear life to their legacy telecom systems, there is the thought that the longer they keep their systems, the greater their return on investment. However, like with anything – automobiles, appliances, etc. – sometimes having an outdated model costs you more in the long-run than upgrading. How is this so when it comes to your phone system?

Sure, those phones you purchased over a decade ago still work just fine and are reliable enough. Why switch out your entire system when you already have working infrastructure? Great point. There may not be a need today, but the key is to plan for the future. Is there a migration path in place for when your current system begins showing signs of end-of-life? It’s critical that when that time comes, your company has budgeted and is prepared to upgrade the system.

Perhaps the best preparedness plan is to just be aware of how your system is working for you in the present. For instance, if out-of-office productivity is strapped by your existing system, than you may want to look at a unified communications system that will bring your entire office together, even when some employees may be working remotely. If you’re storing all your data on a centralized network internally or have different security settings on different pieces of equipment, you could find yourself at an increased risk of security threats. Conceivably your company is growing at a pace that warrants a more flexible telecom set-up, or your existing system has reached the age where the manufacturer is no longer supporting it and it’s been phased out. It’s possible too, that while you might not have realized this, you’re using multiple vendors to string along a system with the functionality you desire, which really, is just increasing your costs.

If any of the scenarios just described sound like something occurring within your company, then it’s likely time to either extend the functionality of your current system or explore an entirely new system – either option can be implemented without impacting your bottom line when planned for appropriately. It could be that your business phone system simply needs an assessment, in which case our experienced team are on hand to assist. A full evaluation of your current set-up will be examined with an analysis of solutions presented to you to meet your needs as well as your budget. When the time comes, possible solutions include managing your PBX via our Infinitum cloud-based solution, where you enjoy the depth of benefits courtesy of VoIP technology while also lowering your costs by utilizing your existing equipment investment. This way, you’re using your current telecom sets and their functionality, while make an important upgrade on the backend.

Alternatively, you may find that a system with more functionality, features, and integrations is just what you need, and in that case, a switch to more unified communications may be the perfect solution. With voice, data, and video integrated into one option, you receive a wide variety of feature via one solution.

Contact the Hilltop team today to outline your 2016 telecommunications plan today.