We at Hilltop Technologies are pleased to announce that we have achieved Partner in Customer Excellence designation by Avaya. Receiving this title is based on superior customer satisfaction, as indicated by an average customer satisfaction score of 4.4 or higher on completed surveys initiated by Avaya in our geographical region.
Our EVP, Owen Wilson, commented, “It’s an honor to receive this designation from Avaya, as a result of our customers’ satisfaction with our quality of service and implementation for which we pride ourselves on.”
Avaya awards the designation to a limited number of partners via their Avaya Connect Partner Program. The Avaya “Partner in Customer Excellence” designation identifies and rewards channel partners who achieve significantly higher scores in their customer satisfaction surveys. The companies who receive this award are the ones whom consistently go above and beyond for each of their customers. Avaya bestows only the very best of their partners with the “Partner in Customer Excellence” and Hilltop Technologies is currently the only one in the greater Hartford, CT area.
To learn more about how you can receive a better partner for your telecommunications needs, contact us.