Versatility and scalability are more than nice to have when it comes to your business’s communications system. So, what are the pivotal features and functionality that allow for a more universal telecommunications solution?
1. IP Office
• Highly modular system allows real-time collaboration
• Employees able to handle business communications on device of their choice
• Provides individual user productivity solutions to give your employees the capabilities they need
2. Enterprise Contact Center
• Manage your contacts the same way you manage your voice interactions
• Multichannel contact center matches callers with appropriate resource
• Delivers a unified, efficient, and highly-personalized experience
3. Unified Communications
• Designed to be easy to manage and scale
• Able to coexist with current infrastructure
• Each site is able to function independently
4. Cloud Hosted System
• Turn-key solution with a per-seat monthly subscription
• Benefit from not incurring capitol business expenses for equipment or software
If you need help in determining which features and functionality will provide the best solutions for how you work, give us a call, or schedule a free lunch and learn session with us. We can walk through the options when it comes to new systems, enhanced features, or provide a workflow evaluation. We also offer training and support.
Download an overview of our Communication Technology Services here.